Shipping and delivery
We offer delivery of panini pies throughout Nassau and Suffolk counties of NY, Queens, and selected zip codes in Brooklyn. The minimum order is $40. For a limited time delivery is free. You can check if your zip code is within our delivery area during checkout.
Pies will be delivered frozen in a thermally isolated bag with ice packs sufficient to keep them frozen for 3-4 hours. You can use the bag for your needs till your next order, when we will ask you to exchange it for a new one.
Orders are delivered once a week. Orders placed by 12 pm on Thursdays, will be delivered to zip codes in Queens, Nassau and Suffolk counties on the Saturday, and in Manhattan and Brooklyn on the Sunday of the week when the order was placed. Orders placed after 12 pm cut-off time will be delivered the following week.
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You can also pick up your orders at several locations chosen at checkout: at our production facility in Farmingdale, only on Fridays, between 2 pm and 4 pm, and at one of Farmer's Markets where we operate, when the markets are in session.
We also ship our frozen pies to addresses in Brooklyn, the Bronx, Staten Island and Manhattan, which do not belong to our delivery zone, as well as to the rest of New York State, New Jersey and Pennsylvania. The pies are shipped in a box with a environmentally-friendly, recyclable thermal insulation, and sufficient amount of dry ice to keep them frozen during shipping. The price of shipping is $15, but for orders more $85 the shipping is free.
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